Support Coordination

Get The Most Out Of Your NDIS Plan with Upscale Care

Upscale Care is here to help you get the most out of your NDIS plan with our friendly and expert Support Coordination team. We’ll walk you through every step and connect you with the right support, empowering you to live your optimal life. 

What We Offer In Support Coordination, Servicing Sydney & NSW:

The NDIS can be complex, and navigating your plan can sometimes feel overwhelming. Feeling unheard or unsure of what support you need is a common frustration. Upscale Care’s Support Coordination services bridge the gap! 

We’ll help you identify the services that align with your goals and fit into your lifestyle. We have a vast network of qualified NDIS providers across Sydney and wider NSW, so you can be confident we’ll connect you with the best fit for your needs.

We’ll also guide you through your funding options, ensuring you understand every avenue available to you and providing you with financial clarity.

Make The Most Of Your NDIS Plan With Our Support Coordination

Upscale Care’s Support Coordinators are passionate about helping you achieve your goals. We believe that everyone, no matter your background, status or disability, can flourish.

Our passionate team of experts work tirelessly with you to ensure you have the support you need to live a fulfilling life. Here’s how:

  • Understanding Your Plan: We’ll explain your NDIS plan in clear, easy-to-understand language, so you know exactly what funding you have and what supports are available.
  • Finding The Right Providers: We have a vast network of NDIS providers across NSW, and we’ll connect you with the ones in your area who best suit your needs and goals.
  • Plan Management: We can help you manage your NDIS funding, ensuring you get the most out of your budget and we can even pay your invoices to remove any financial stress.
  • Goal Setting & Progress Tracking: We’ll work with you to set achievable goals and track your progress, celebrating your achievements along the way.
  • Building Your Capacity: Our goal is to empower you to manage your NDIS plan independently. We’ll provide you with the skills and knowledge you need to feel confident about your NDIS journey.
  • Advocacy & Review: We’ll be in your corner if needed, advocating for the support and services you need during plan reviews and beyond.
support coordination

A Client-Centered Approach

We believe in making the NDIS process as smooth and stress-free as possible. We take a client-centered approach, tailoring our services to perfectly match your unique situation and goals.


Our ultimate goal is to empower you with the skills and knowledge you need to manage your NDIS plan independently, fostering confidence and self-reliance.


Here’s what you can expect when you choose our Support Coordination services:

  1. Initial Contact: Make a referral today, and we’ll schedule a free consultation to discuss your needs and goals.

  2. Planning & Goal Setting: We’ll work with you to understand your NDIS plan, set achievable goals, and develop a personalised support plan.

  3. Finding Providers: We’ll connect you with a network of qualified NDIS providers who align with your goals and preferences.

  4. Implementation & Monitoring: We’ll help you manage your service bookings, track your progress, and ensure you’re getting the most out of your supports.

  5. Capacity Building: Throughout the process, we’ll equip you with the skills and knowledge to manage your plan independently in the future. You can ask us questions about your plan at any time.

  6. Ongoing Support: We’ll always be here for you, offering ongoing support and advocacy whenever you need it. Our mission is to help you flourish and achieve the good life.

Appointment Options

Our therapists have been working with clients across Australia. We offer in-person and virtual sessions to make it easy for you to get the support that you need. 

Telehealth options are available nation wide. 

Upscale Care is here to partner with you on your NDIS journey. Let us help you live "the good life"!

Frequently Asked Questions

What is the role of an NDIS support coordinator?

An NDIS Support Coordinator is your guide in the NDIS world. They help you understand your plan, connect with providers, and maximise your supports to achieve your goals.

An NDIS Support Coordinator can help you understand your plan, find the right providers for the services you need in your area, manage your funding, track your progress, and advocate for your needs.

Yes, there is a difference. Support Coordinators assist with general NDIS plans, while Specialists support participants with more complex support needs and are delivered by someone with specialist experience in the complex needs of the participant. Specialist Support Coordination is a time limited support and engaged to reach a specific outcome. Upscale Care also provides this service. Read more here.

No, support coordination is a funded service within the NDIS. It won’t reduce your funding for other disability supports.